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Covid-19 Update

Home Minders

If you are interested in finding out more about any of our landlord services please complete the enquiry form or feel free to email the office via our contact us page, or telephone on 020 8447 1948.

Covid-19 Update for Tenants

Dear Tenant, 

I hope that you are safe and well, and managing to go about your daily life as best as you can in this current climate. I am writing to advise you of the measures we are taking in light of the current outbreak of COVID-19 in London. 

We continue to monitor the advice from the Government on a daily basis, and I can confirm that Home Minders will be implementing the following measures as of 18th March 2020:

  • The Home Minders office will officially be closed and all staff will be working from home with access to emails and telephone calls.
  • We will suspend all routine property inspections and hope you will understand that there will now be a delay until we can regularly visit your property again.
  • If you have a contractor visit booked, we would ask for your co-operation in helping protect the spread of the virus by informing us if anybody within the home has been exposed to COVID-19 or has been advised to self-isolate (either by a medical professional or through government guideline advice) as this situation can change from time of booking a call to actual visit, we would ask that you contact us at your earliest opportunity if your circumstances change.  As I am sure you can understand we would not be able to attend any property where there is exposure to the virus.
  • Our out of hours emergency numbers remain active and you will still be able to obtain emergency assistance in the usual way.

I hope that we can all get through this situation unscathed and thank you for your cooperation in advance.

 

Kind regards, 

Paul