Covid-19 Update for Tenants
I hope that you are safe and well, and managing to go about your daily life as best as you can in this current climate. I am writing to advise you of the measures we are taking in light of the current outbreak of COVID-19 in London.
We continue to monitor the advice from the Government on a daily basis, and I can confirm that Home Minders will be implementing the following measures as of 18th March 2020:
- The Home Minders office will officially be closed and all staff will be working from home with access to emails and telephone calls.
- We will suspend all routine property inspections and hope you will understand that there will now be a delay until we can regularly visit your property again.
- If you have a contractor visit booked, we would ask for your co-operation in helping protect the spread of the virus by informing us if anybody within the home has been exposed to COVID-19 or has been advised to self-isolate (either by a medical professional or through government guideline advice) as this situation can change from time of booking a call to actual visit, we would ask that you contact us at your earliest opportunity if your circumstances change. As I am sure you can understand we would not be able to attend any property where there is exposure to the virus.
- Our out of hours emergency numbers remain active and you will still be able to obtain emergency assistance in the usual way.
I hope that we can all get through this situation unscathed and thank you for your cooperation in advance.